Privacy Policy

11 Crew Supply Co. Privacy Policy

Last Updated: April 2026

Overview

This Privacy Policy describes how 11 Crew Supply Co. ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.11crew.net (the "Site") or otherwise interact with our services.

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with the revised "Last Updated" date.

2. Information We Collect

We collect personal information depending on how you interact with us, including:

Personal Identifiers

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Order Information

  • Products purchased
  • Payment confirmations
  • Shipping and tracking details

Customer Interaction

  • Messages, emails, and support inquiries
  • Design approvals and communication

Website & Usage Data

  • IP address
  • Browser type
  • Device information
  • Pages visited and actions taken

Shopping Behavior

  • Items viewed or added to cart
  • Purchase history

We may also receive limited information from third-party services such as payment processors, analytics providers, and marketing platforms.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide order updates and customer support
  • Send transactional and marketing communications (if opted in)
  • Improve website performance and user experience
  • Prevent fraud and maintain security
  • Comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Enable website functionality
  • Analyze performance and usage
  • Deliver personalized advertising and marketing

You can control cookies through your browser settings or opt-out tools available on our Site.

5. How We Share Your Information

We may share your information with:

Service Providers

  • Payment processors
  • Shipping carriers
  • Website hosting and platform providers

Marketing & Advertising Platforms

  • To deliver relevant ads and marketing campaigns

Legal & Compliance

  • When required by law or to protect our business

We do not sell your personal information.

6. Do Not Sell or Share My Personal Information (California Residents)

Under California law (CCPA/CPRA), you have the right to:

  • Request access to your personal data
  • Request deletion of your data
  • Opt out of the "sharing" of personal data for advertising

We do not sell your personal information. However, certain data sharing for advertising may be considered "sharing" under California law.

To opt out:

  • Visit our Do Not Sell or Share My Personal Information page
  • Enable Global Privacy Control (GPC) in your browser
  • Or contact us at customerservice@11crew.net

We will not discriminate against you for exercising your rights.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders and services
  • Maintain business and financial records
  • Comply with legal and regulatory requirements

8. Your Privacy Rights

California Residents

You have the right to:

  • Access the personal data we collect about you
  • Request deletion of your personal information
  • Opt out of data sharing for advertising

Other U.S. Residents

Depending on your state, you may also have rights to access, correct, or delete your data.

To exercise your rights, contact: customerservice@11crew.net

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure.

If you suspect a security issue, please contact us immediately.

10. SMS & Email Communications

By providing your phone number or email and opting in, you agree to receive communications from 11 Crew Supply Co., including:

Transactional Communications

  • Order confirmations
  • Design approvals
  • Shipping updates
  • Pickup notifications

Marketing Communications (Optional)

  • Promotions
  • Product releases
  • Events and announcements

Message frequency may vary. Message and data rates may apply.

You can opt out at any time:

  • Reply STOP to SMS
  • Or contact customerservice@11crew.net

Important: We do not share or sell mobile opt-in data or consent with third parties for marketing purposes.

11. Contact Information

For any privacy-related questions or requests:

Email: customerservice@11crew.net

Mailing Address:

PO Box 393

Imperial, CA 92251

United States